​​Refund and Return

1. In any event, cancellation, change or refund is not allowed once an order is confirmed.
2. If there is a manufacturing defect in the goods sold, customers who enjoyed delivery service may return the goods to the store for replacement or exchange within 10 days of the purchase or delivery whichever is later. While for self pickup in store, customers should contact the store for arrangement. The following terms apply to both conditions:
   
   a) the Product must not be opened or used;
   b) all parts, accessories are intact and returned together with the Product(s);
   c) the confirmation email must be presented
   
   
3. After investigation, the Company shall arrange exchange for other goods of the same retail price. The Product must not be opened or used and in good condition. Overdue requests will not be entertained.
4. All refund related logistics and charges shall be responsible by the Customer. The Company shall not be liable to you for any losses, liabilities, costs, damages, charges or expenses.